Warranty



45 Days Money-Back Guarantee for ANY reason

For 30 days after the date of purchase, return your undamaged Mpow product and receive a full refund for ANY reason.






18-Month Warranty for Quality-Related Issues

For 18 months after the date of purchase, we take care of all quality-related issues with a REPLACEMENT OR FULL REFUND including the return shipping cost within the country of purchase. Reminder: Be sure to use your product as directed.





 

Limitations and notes

• To receive the 30-day money-back guarantee, you are responsible for the cost of shipping the product back to us as long as it's not a quality-related issue.
• Warranty-related shipping costs are only covered in the country of purchase. If outside the country of purchase, you can either pay the return shipping cost or receive a 50% refund of the item's purchase price.
• If returning an item, please ship it back within 30 days after you receive approval. Further delay may void your return.
• For warranty details on our cases and screen protectors, please refer to the product's detail page.







Friendly reminder

• When contacting us for help, be sure to have your Mpow product handy for troubleshooting!

 

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